and its processes
• Problem-solving frameworks
SECTION ONE: DEFINITION OF TERMS
Overview
Terms like conflict management, conflict settlement, conflict resolution, and conflict transformation are often used interchangeably but differ significantly in meaning and application. Understanding these distinctions prevents conceptual confusion.
Objectives
After this section, learners will be able to:
• Define conflict transformation
• Distinguish between transformation, resolution, management, and settlement
1.1 Introduction
The goal of conflict resolution is not to eliminate conflict, because:
• Conflict is natural and sometimes necessary
• Eliminating it may keep unjust structures intact
Instead, conflict resolution aims to redirect destructive conflict into peaceful, constructive processes of social and political change, using evolving tools and approaches.
1.2 Conflict Management, Settlement, Resolution & Transformation
Conflict Management
Definition:
Conflict management accepts that conflicts are long-term processes that cannot always be resolved quickly.
It focuses on controlling, containing, or limiting the negative effects of a conflict.
Key Features:
• Focuses on managing the conflict so it does not escalate
• Often involves external actors (mediators, advisors, supervisors) Emphasizes stabilization rather than deep change
Limitation:
It may simply suppress symptoms without addressing underlying causes.
Conflict Settlement
Definition:
Conflict settlement seeks a formal agreement that ends violence or direct confrontation through negotiation, compromise, or political bargaining.
Characteristics:
• Concerned with ending the fighting, not solving root causes
• Emphasizes short-term, objective, power-based issues
• Third parties may use